Managed Cloud Services
Unleash the Benefits of Managed Public Cloud
Simplify, optimize, and secure your cloud environment with OpsGuru’s Customer Reliability Engineering by Canada’s leading managed public cloud services provider.
We Work With
Experience Enhanced Reliability and Performance with Managed Cloud Services
Ensuring your cloud environment is optimized and operating reliably 24x7x365 doesn’t have to be a burden on your internal resources. OpsGuru’s Customer Reliability Engineering (CRE) focuses on the availability and reliability of your public cloud environments through incident-driven, operational, and technical support—backed by world-class managed cloud engineering expertise.
What Our Clients Say
”Working with OpsGuru enabled Next Insurance to focus on our business while leaving the cloud technology challenges to the OpsGuru team. It helped us to work with a secure and isolated infrastructure, automatic deployments, defined application lifecycles while keeping peace of mind that our infrastructure was built following the latest cloud best practices and years of operational knowledge.”
Next Insurance Director, DevOps at Next Insurance
The Benefits of Managed Cloud Services
Operationalize Your Cloud Platform for Production
Leverage extensive expertise and resources to ensure your cloud platform is continuously optimized for performance, reliability, security, cost, and scalability.
Offset Skills Gaps
Shift your engineering team’s focus to innovation and business growth as a dedicated team of skilled cloud engineers handles the intricate technical tasks of responding to incidents, and managing and optimizing your public cloud environments.
Gain Peace of Mind
Your cloud workloads are continuously monitored, managed, and maintained by an experienced and dedicated team of cloud engineering professionals around the clock.
Why Work With OpsGuru as Your Managed Cloud Services Provider?
Top Marks for CSAT
Leveraging our extensive expertise and hands-on experience in cloud management solutions, OpsGuru has a proven track record in managing and optimizing cloud environments successfully for many satisfied customers (with an average CSAT score of 10) across diverse industries.
24x7x365 Monitoring of Your Critical Cloud Services
As your managed cloud service provider, OpsGuru will become an extension of your engineering team to continuously monitor and manage your service availability and reliability 24x7x365, removing the on-call burden from your development and operations teams.
Maximized Production Workload Uptime
Leveraging market-leading SaaS solutions such as PagerDuty, ZenDesk, NewRelic and CloudWatch, all configured through DevOps automation, we ensure your critical workload's uptime.
Enhanced Managed Cloud Solutions
OpsGuru provides a comprehensive suite of solutions as part of our managed cloud services aimed at optimizing and securing your cloud environment. Our offerings include enhanced security measures and efficient incident response services to safeguard your cloud infrastructure.
How OpsGuru Delivers Managed Cloud Services
When you work with OpsGuru, you will have a dedicated support team of cloud engineers (Engineering Pod) to provide incident-driven, operational, and technical support for your cloud infrastructure 24x7x365 to ensure your Service Level Objectives (SLO) targets are met or exceeded.
Our Shared Responsibility Model for Managed Cloud
Customer Reliability Engineering Tiers
Our approach to providing managed cloud services includes solutions that allow you to adopt cloud services that meet your requirements and support your cloud transformation, cloud optimization, and innovation efforts. We offer partial or complete cloud management based on your needs.
| Features | Essentials | Enhanced | Ultimate |
|---|---|---|---|
AWS Support Management | |||
24x7x365 Incident Response & Remediation | |||
Services Performance Monitoring | |||
Data Protection incl. Data Validation Drills | Annually | Quarterly | Monthly |
Secure Access Management (RBAC/IAM) | |||
Uptime, Domain & Certificate Expiration Monitoring | |||
Security Audit Logs Management | |||
Periodic Technical Cost Optimisation Reviews | Quarterly | Monthly | |
Periodic Well-Architectured Reviews | Quarterly | Monthly | |
Security Patching | |||
Governance & Compliance Incident Response & Remediation | |||
Named Engagement Manager |
Add-ons (Optional)
OpsGuru is a Multi-Cloud Expert200+ Certifications Across All Major Clouds
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